Fovea
Refunds and your right to cancel
Last updated 25 July 2026
The short version. Try the whole app free for 14 days before you pay anything. That is the honest way to find out if it is for you.
If you still buy it and it is not what you wanted, email us within 14 days and we will refund you. You do not have to justify yourself.
Try before you buy
Fovea runs complete and unrestricted for 14 days without a card, an account or an email address. We would much rather you found out the software is not for you before any money changes hands. Most refund requests exist because someone was made to pay before they could tell, and we would like to avoid that entirely.
Your legal right to cancel
If you are a consumer in the EU, EEA or UK you normally have 14 days to withdraw from an online purchase without giving a reason.
Digital downloads are a special case in law. Because you get access immediately, you are asked at checkout to agree that delivery starts right away, and to acknowledge that doing so ends the automatic right of withdrawal once the download has begun. That is a standard requirement, not a trick, and you will see it before you pay.
We give you the 14 days anyway. Regardless of what you ticked at checkout, our own policy below applies, and it is more generous than the legal minimum. Your statutory rights are never reduced by anything on this page.
Our policy
The application
Email us within 14 days of buying and we will refund your purchase in full. No reason needed, no questions to answer. Your licence key is then deactivated.
Credit packs
Credits are consumed as you use them, so the position depends on what you have spent:
- Unused credits from a pack bought in the last 14 days: refunded in full.
- Partly used pack bought in the last 14 days: we refund the unused portion.
- Credits you have already spent: these cannot be refunded, because the critique was generated and the cost was incurred on our side.
If a critique failed, or the model returned nothing usable, you were not charged a credit in the first place. That is handled automatically, not by refund.
Beyond 14 days
Write to us anyway. If something genuinely went wrong, if the software will not run on your machine, or if we broke something with an update, we will sort it out. We would rather refund someone than have them feel stuck with software they cannot use.
Things that are not refundable
- Credits you have already spent on critiques that were delivered.
- Purchases where the licence key has been shared publicly or used in breach of the terms.
How to ask
Email dima@unclank.ai with the email address you bought with, or your order number. One line is enough. You do not need to explain yourself.
You can also request a refund directly through Polar, who processed your payment, using the receipt they emailed you.
How you get paid back
Refunds go back to the original payment method through Polar, who are the Merchant of Record for every Fovea sale. They are the seller on your receipt and your bank statement. Money usually appears within 5 to 10 working days, depending on your bank. We do not charge a fee for a refund.
If we cannot agree
Please raise it with us first. If we still cannot resolve things, consumers in the EU may use the European Commission's online dispute resolution platform, and you can always contact your local consumer protection body. Nothing here limits your statutory rights.